PWA_Care
Regular, professional maintenance of your TOUGHBOOKS increases its service life decisively and has a pleasant side effect: you much prefer to work with a clean and perfectly functioning device.
We care for your Tough Stuff
Recommendation
We recommend servicing your device after 2 years at the latest.
- thorough cleaning from the inside and outside
- Replacement of relevant small housing parts
- Comprehensive/intensive hardware check
Waiting
instead of repairing
Regular maintenance of your TOUGHBOOKS ensures that the device always functions reliably and perfectly in use.
Cleaning of the equipment is included in the service.
Warranty
After completed maintenance, you benefit from up to
90-day warranty* on maintenance.
Small
99plus VAT
- Hardware Check
- PC Check, creation of a protocol
- Cleaning the housing and LCD
- Replacement of relevant small housing parts
- and flaps
- 30 days warranty* on maintenance
- –
Professional option
Premium
265plus VAT + battery
- Hardware Check
- PC Check, creation of a protocol
- Cleaning the housing and LCD
- Replacement of relevant small housing parts
- and flaps
- Replacing the display protection film1
- Intensive cleaning of the interior of the device
- Replacing the touchpad (if present)
- Replacing the stylus incl. Spiral cable
- (if available)
- Replacing the primary battery
- (offered separately)
- 90 days warranty* on maintenance
Medium
185plus VAT
- Hardware Check
- PC Check, creation of a protocol
- Cleaning the housing and LCD
- Replacement of relevant small housing parts
- and flaps
- Replacing the display protection film1
- Intensive cleaning of the interior of the device
- 60 days warranty* on maintenance
- –
All prices quoted are exclusive of VAT, freight charges and the cost of the replacement battery.
The usual repair time is 3 to 5 working days. If problems are discovered during the PC check, you will receive a separate offer from us for the recommended repair work.
* The warranty applies to maintenance. The Panasonic warranty conditions apply.
1 except TOUGHBOOK 54 HD / Full HD and TOUGHBOOK 55 HD / Full HD
We will be very happy to advise you!
Michael Reichhardt
Service team leader
Christoph Reichhardt
Junior Projectmanager