PWA_Care

Regular, professional maintenance of your TOUGHBOOKS increases its service life decisively and has a pleasant side effect: you much prefer to work with a clean and perfectly functioning device.

We care for your Tough Stuff

Recommendation

We recommend servicing your device after 2 years at the latest.

  • thorough cleaning from the inside and outside
  • Replacement of relevant small housing parts
  • Comprehensive/intensive hardware check
PWA_Care

Waiting
instead of repairing

Regular maintenance of your TOUGHBOOKS ensures that the device always functions reliably and perfectly in use.

Cleaning of the equipment is included in the service.

Warranty

After completed maintenance, you benefit from up to
90-day warranty* on maintenance.

Small

  • Hardware Check
    • PC Check, creation of a protocol
  • Cleaning the housing and LCD
  • Replacement of relevant small housing parts
    • and flaps
  • 30 days warranty* on maintenance
Date

Professional option

Premium

  • Hardware Check
    • PC Check, creation of a protocol
  • Cleaning the housing and LCD
  • Replacement of relevant small housing parts
    • and flaps
  • Replacing the display protection film1
  • Intensive cleaning of the interior of the device
  • Replacing the touchpad (if present)
  • Replacing the stylus incl. Spiral cable
    • (if available)
  • Replacing the primary battery
    • (offered separately)
  • 90 days warranty* on maintenance
Date

Medium

  • Hardware Check
    • PC Check, creation of a protocol
  • Cleaning the housing and LCD
  • Replacement of relevant small housing parts
    • and flaps
  • Replacing the display protection film1
  • Intensive cleaning of the interior of the device
  • 60 days warranty* on maintenance
Date
All prices quoted are exclusive of VAT, freight charges and the cost of the replacement battery. The usual repair time is 3 to 5 working days. If problems are discovered during the PC check, you will receive a separate offer from us for the recommended repair work. * The warranty applies to maintenance. The Panasonic warranty conditions apply. 1 except TOUGHBOOK 54 HD / Full HD and TOUGHBOOK 55 HD / Full HD

We will be very happy to advise you!

Michael Reichhardt / PWA Electronic

Michael Reichhardt

Service team leader

Christoph Reichhardt / PWA Electronic

Christoph Reichhardt

Junior Projectmanager